Fin2 by Intercom
AI-powered customer service: quick answers..
About Fin2 by Intercom
The Fin AI tool is a breakthrough chatbot designed for customer service. It can
accurately and immediately answer customer questions, reducing support volume
and resolution times. There is zero setup required and it can provide
trustworthy and accurate answers based on existing support content. The bot can
seamlessly pass complex questions to a human support team and can understand and
clarify complex queries. The tool is currently available in English and can be
integrated with Intercom and Zendesk help centers.
Key Features
– Answer customer questions.
– Reduce support volume.
– Improve resolution times.
– Provide trustworthy and accurate answers based on existing content.
– Seamlessly pass complex questions to human support team.
Use Case
– Reduces support volume and resolution times.
– Seamlessly passes complex questions to human support team.
– Understands and clarifies complex queries.
Who is it for?
Customer service managers
